Solvy respects your privacy and is responsible for protecting your personal data as well as possible. We have taken measures to ensure this and of course we must comply with the requirements of the privacy legislation. We are transparent about the types of data we process, the purposes of the processing, with whom we share data and the rights you have with regard to your own data. In this privacy statement we inform you about this. Do you have any questions about this privacy statement? Feel free to contact us.
Purposes of Use
In order to serve you optimally, Solvy needs to store your personal data in certain cases. Solvy uses your personal data for:
- Using necessary functionalities on our website;
- Performing agreements, transactions and services;
- Relationship management, including getting in contact with you if you request it;
- Getting insight into the use of our website;
- Product and service development;
- Determining strategy and policy;
- Making a quotation that meets your quotation request;
- Sending promotional emails.
Description of personal data
For the above mentioned purposes, we will process the following personal data from you:
- name;
- business information;
- email address;
- (mobile) phone number;
- position;
- IP address;
- technical browser information;
- cookie ID;
- click and surfing behaviour.
Your personal data and the processing thereof
Solvy collects and processes only the personal data they need. Solvy collects personal data both directly (via a request for your data) and indirectly (in the background). Processing in the sense of the Personal Data Protection Act is understood to mean any action with personal data, such as collecting, recording, storing, analysing and providing by means of transmission. Processor is understood to mean a third party engaged by Solvy for the execution of Solvy's services.
Via our website we process the following personal data: (1) with our contact form we process your name, email address and the message you wrote to handle your request for information; (2) with our application form we process your name, email address, phone number and the motivation message you wrote and any information in the document you uploaded to handle your application; (3) through cookies we process personal data such as IP address, browser, location, and visit behaviour to get to know you better as a visitor on our website and to show personalized ads. See "Cookies and tracking by third parties" for this. Solvy will never share, distribute or sell your personal data to (a) third party(ies).
Data Protection
Solvy complies with the legal regulations as laid down in the General Data Protection Regulation. If necessary, your data will be processed in the context of a legal requirement, and/or if Solvy deems it necessary in exceptional situations such as legal proceedings.
Data Security
We have taken adequate technical and organizational measures to protect your personal data, such as secure connections. We have taken appropriate measures to secure your visit to and use of our website and to prevent abuse. All persons who may have knowledge of the data are bound to secrecy.
Information Security Management System (ISMS)
In order to demonstrate compliance with the latest regulations, such as the General Data Protection Regulation, we have implemented ISO 27001 and set up an Information Security Management System (ISMS).
Cookies
This website uses various types of cookies. Cookies are small information files that can be automatically stored or read from your device (including a PC, tablet or smartphone) when visiting a website via the browser on the device. The information that a cookie obtains about your use of the website can be transferred to Solvy's own secure servers or those of a third party.
Enabling and disabling cookies
You can also disable the cookies of the Solvy website. Keep in mind that the Solvy website may not work optimally. Here's how you can disable or delete cookies: https://www.cookiesafe.nl/cookies-verwijderen/
Why do we use cookies?
Solvy collects and analyzes information about the use of this website. Your visit to the website is tracked through cookies. The information we collect through these cookies is used by Solvy to make our website more user friendly, to measure the performance of our ads, and to show personalized ads elsewhere. If you do not want us to use these marketing cookies, you can indicate this in our cookie notice. You should keep in mind that this may limit the functionality of the website.
Removing cookies
Most cookies have an expiration date. This means that they automatically expire after a certain period of time and no longer record any data from your website visit. In addition, the retention period is described elsewhere in this document. You can also choose to manually remove the cookies before the expiration date has expired. For more information about this, you can consult the manual of your browser.
Google Analytics
We use Google Analytics on this website to track various things, such as the duration of a visit, the physical location of a visitor, and which page(s) are visited. It tells us what is happening on our website. All data we process with Google Analytics is anonymous and not traceable to an individual. The retention period for this data is 2 years. For more information about how Google collects and uses information, we refer you to Google's Privacy Policy.
Google Adwords
On this website, we use Google Adwords Conversion Tracking and Google Remarketing pixel. This helps us to measure the performance of our advertisements when someone enters a search query on Google and clicks on one of our advertisements to display personalized ads on websites that are part of the Google Adwords network. This allows us to determine the success of our advertising efforts, and to remind you of our services from time to time. The retention period for this data is 2 years. For more information about how Google collects and uses information, refer to Google's Privacy Policy.
External links
This website contains links to other websites that are not part of Solvy. Solvy is not responsible for the content of these websites, nor for the way in which these websites treat the privacy of visitors, nor for the placement of cookies by these other websites.
Storage period
The personal data collected by Solvy will not be stored for longer than necessary to achieve the purposes for which they are collected and used. See "Cookies, tracking by third parties and their storage period" for the storage period of data collected by cookies. We keep personal data about information requests for 2 years in order to serve you well and for internal analysis on categories of requests.
Inspection, modification and deletion of data
For a specific request for inspection, modification and/or deletion of personal data, you can contact us at ISMS@solvy.nl. For verification, we may ask for an ID proof (or other form of verification).
Modifying Privacy Statement and Contact
It may happen that Solvy will expand or modify this Privacy Statement in the future. Important and/or major changes will be communicated in a clear manner. Keep an eye on this page for all changes. If you have any questions or customers about this Privacy Statement, you can contact us via ISMS@solvy.nl or +31 (0)73 234 07 33.
This Privacy Statement was last modified on April 3, 2023.