Duramotion is a 'one-stop-shop' specialized in solar solutions.
This means they supply every component for any solar project, ranging from small materials like cable end sleeves, conduit pipes, and crimping tools to larger items such as (very) large cable cross-sections and shelters for industrial inverters.
Challenge
Duramotion faced several challenges. Firstly, they wanted to present their current offerings to customers in a clear and accessible manner. Secondly, they aimed to provide insights into real-time stock and shipping information for ongoing orders to improve operational efficiency. Lastly, Duramotion aimed to expand its market reach without significantly increasing its workforce.
Solution
An accelerated digital transformation was deemed necessary. To address this challenge, we developed a customized customer and ordering portal. This portal acts as a bridge between customers and the ERP system, Exact Online, enabling seamless handling of all orders and customer interactions. It provides customers with 24/7 access to the product range, inventory status, and order progress, allowing them to retrieve information at their convenience. Importantly, this portal was designed to be flexible, enabling it to evolve and adapt to future developments and business needs that Duramotion anticipates in the dynamic Solar market.
B2B Order portal
Een B2B (Business-to-Business) bestelportaal is a digital platform where business clients and wholesalers can interact, view, order, and manage products and services. It typically includes features for tracking orders, managing inventory, and streamlining procurement processes. It's designed to enhance efficiency and transparency in B2B transactions.
