Self-Service Portal
Automate business processes, extract relevant data from your back-office systems, and digitize interactions with your customers all within a customized online Self-Service Portal. We develop user-driven online portals where customer needs and user-friendliness are always at the forefront.
Improve your customer satisfaction
- Make information available 24/7
- Give your customer insight and control over their services
- Take your service to the next level
Increase your customer engagement
- Simplify the ways customers can contact your organization
- Be accessible anytime, anywhere
- Intensify communication with your customers
Increase your revenue and efficiency
- Save time by digitizing business processes
- Improve efficiency through more targeted customer contact
- Leverage the opportunities of cross-selling or up-selling
Intelligent at the backend
In terms of technology, our approach is based on a 'right tool for the job' strategy. We develop Self-Service Portals with:
- Applicatie framework Laravel and Symfony
- Front-end frameworks React (Native)
- Headless CMS'en (Drupal / Storyblok)
- Enterprise CMS configuration with Drupal
We always opt for an architecture that allows you to combine and present various data sources. Furthermore, we possess extensive specialized knowledge in unlocking data from different sources to intuitive dashboards, API development, and functionalities such as SSO (Single Sign-On), etc.
Discover our success story
How intriguing would it be to witness our customer cases in action? We are eager to share the successes we've achieved alongside our clients.
What to expect from a case visit:
- Gain in-depth insights into the challenges our client faced.
- Discover how our tailor-made Self-Service Portals contributed to transforming their business processes.
- Engage with key stakeholders and witness the tangible benefits they have attained.
This visit will not only be an opportunity to learn how our solutions work in practice but also to understand how we can design customized solutions that meet the specific needs of your organization.
If you're interested in scheduling a business visit with us, please get in touch.
